About Us
Why We Make Soap
Samarem is a small, family owned business dedicated to helping other families with natural skincare without harsh chemicals or unnecessary ingredients. Samarem was born out of a love of the power of natural products that cleanse and nurture even the most sensitive of skin.
​
I started making soap in 2017 when my daughter was a baby and I couldn't find a product to help her eczema. I bought so many washes and soaps that claimed to help. I was so concerned about putting these products on her delicate skin, especially because I couldn't pronounce the names of the ingredients and had to look them up on the internet to see what they actually were.
​
I use a variety of oils, fats, waxes and butters to make the soaps. No pre-made bases are used. Milks, teas, coffee, clays, oatmeal, honey, herbs and other natural goodies are used to color, provide exfoliants and boost the skin loving lather these soaps have. Zero fillers, chemicals or preservatives are added to any of the soaps.
​
Everything is made by hand, from scratch in small batches, using the traditional cold process method.
Shipping
We ship using USPS First Class and Priority Mail (currently only to addresses in the USA). Please allow 3 business days for your order to ship. Don't forget, we offer free shipping with purchases of $25 or more!
​
​
Returns & Exchanges
We pride ourselves on the quality of our products and want to ensure all our customers are 100% satisfied. If you are unhappy with any of our products we will be happy to refund or exchange them for you. In the event of an exchange, please contact us to let us know the details of your exchange request. You will be responsible for all return shipping costs.
​
We do our best to pack all orders securely, to ensure that they arrive safely to their destinations. However, if your products arrive damaged, please contact us as soon as possible. Each case will be handled on a case by case basis. Resolutions may include full or partial refunds or replacements for the damaged product.
​
If we accidentally send your package to the incorrect address, or you receive an incorrect order, please contact us immediately. We will ship out a replacement order as soon as possible to the correct address. If you provide the incorrect shipping address, you will be responsible for additional shipping costs.
Contact
Please feel free to contact us at anytime:
​
Facebook and Instagram @samaremsoap
​
Email:
​
Phone:
​